Frequently Asked Questions

Find answers to some of the most common questions.

The FAQs can be viewed as a PDF at ParkDC Permits FAQs (PDF)

Residents and Visitors

What is ParkDC Permits?

ParkDC Permits is a new system that gives DC residents (and their visitors) access to their visitor parking permits online. ParkDC Permits is available to residents on Residential Permit Parking (RPP) blocks in all eight wards. To assign permits to vehicles, users will enter the date and time they want to park into ParkDC Permits.

ParkDC Permits combines the previous Annual Visitor Parking Pass and the Temporary (15-day) Parking Permits. The new Visitor Parking Permit on ParkDC Permits allows:

  • If you have only one visitor: Unlimited use for one visitor at a time
  • If you have more than one visitor: 2,160 permit hours for any additional visitors

Home Health Aide Permits and Contractor Permits are also available from ParkDC Permits.

Where do these permits let me park?

The permits available on ParkDC Permits allow visitors to park for more than two hours on RPP blocks. Permits can be used on RPP streets within the Advisory Neighborhood Commission (ANC) indicated on the permit. You can check if you live on an RPP block at RPP Block Map. ANC maps are available at ANC Maps.

Is my 2020 Annual Visitor Parking Permit still valid?

DDOT has extended the 2020 Annual Visitor Parking Passes to give users time to get used to the new system. The 2020 Annual Visitor Parking Passes are valid through January 15, 2022.

Will I get a paper Annual Visitor Parking Pass in the mail in 2021 or 2022?

No. ParkDC Permits offers a new Visitor Parking Permit. This new permit replaces the former Annual Visitor Parking Pass that residents used to receive in the mail.

How do I access ParkDC Permits?

To access ParkDC Permits, any of the following options are available:

Who can use ParkDC Permits?

ParkDC Permits is available to residents in Residential Permit Parking (RPP) Zones across all eight wards. You can check if you live on an RPP block at RPP Block Map.

ParkDC Permits offers four account types, Resident, Visitor, Contractor, and Home Health Aide. Sign up as a Visitor if you are visiting someone on an RPP block. Users can sign up as both a Resident and Visitor if they qualify for both.

Please view our How-to Guides for information on how to use ParkDC Permits. If you need assistance, please call DDOT at (202) 671-2631.

Why is the District updating the Visitor Parking Program?

ParkDC Permits provides several distinct advantages over traditional permitting, including:

  • Residents control all requests via their user code.
  • Residents can “favorite” guests to streamline the permit approval process.
  • This digital system will reduce fraud and free up parking for residents and their visitors.
  • The permit process is instantaneous — no need to wait for the permit or go to MPD.
  • Users can receive text and email notifications for reminders, confirmations, and updates.
  • A 24/7 call center at (202) 671-2631 allows full access to the system over the phone.

Do I have to print and display my permit?

Yes, permits must be printed and displayed on vehicle dashboards. Residents can print their own permits now – from any printer. Visitors can also sign up in ParkDC Permits and print approved permits. Users can print recurring permits (multiple dates and times) to reduce visits to a printer.

Residents can also have trusted visitors in ParkDC Permits. The system will automatically approve all requests from trusted visitors. In that case, the resident would just provide their parking code to the visitor. The visitor would sign up for an account, enter the code, enter the time they want to park, and then print the permit themselves.

There are public computers, printers, and kiosks available across all eight wards.

What if I do not have a computer or mobile phone to access the system?

Users without a computer or mobile phone can access the system using the 24/7 call center at (202) 671-2631. Users can fully access the system via the call center, including signing up, issuing permits, and favoriting visitors.

What should I do if someone is visiting me?

First, sign up as a Resident. From your home page/dashboard, you can view your unique code by clicking “get visitor codes.” You can share your code with your visitor to allow them to park. You can view and manage requests to park from your home page/dashboard. All parking is controlled by the resident’s unique code.

Residents can have trusted visitors in ParkDC Permits. The system will automatically approve all requests from trusted visitors. In that case, the resident would just provide their parking code to the visitor. The visitor would sign up for an account, enter the code, enter the time they want to park, and then print the permit themselves. The resident can change their code or revoke permits at any time.

If the visitor does not want to sign up for an account, the resident can also add cars to their own account. The resident can then add a permit to that car. This can be used for visitors that do not visit often and for rental vehicles.

Please view our How-to Guides for information on how to use ParkDC Permits. If you need assistance, please call DDOT at (202) 671-2631.

What do I do if I am visiting someone?

Anyone can register for ParkDC Permits as a visitor. Visitors can add vehicles to their account. To add a vehicle, just enter your vehicle information on the Vehicles page.

You will need the resident’s code in order to request to park. Once the resident approves the request, both you and the resident will be able to print the permit. Permits must be printed and displayed on vehicle dashboards.

Please view our How-to Guides for information on how to use ParkDC Permits. If you need assistance, please call DDOT at (202) 671-2631.

Can I have more than one visitor at a time?

Yes. The new Visitor Parking Permit offers a single unlimited permit that allows one visitor to park at a time, as well as an additional 2,160 hours of permits for when the resident has more than one visitor. The 90-day (2,160 hours) bank is available in increments, so you will not have to use a full day at a time. If the 90-day (2,160 hours) bank runs out, residents can still host visitors – one at a time.

Can I sign up for ParkDC Permits with an expired ID?

Residents must have valid DC DMV-issued identification to use ParkDC Permits. If you signed up for ParkDC Permits with an expired ID prior to September 9, 2021 (see DMV guidelines), please go back into your ParkDC Permits account and enter your valid non-expired ID information to continue using your Visitor Parking Permit. If your identification is expired, you will see a “Verifications” section on your home page dashboard. Click “Verify” to update your ID information.

What if I don’t have a District DMV Driver’s License or Non-Driver Identification Number?

If you do not have a District DMV Driver’s License or Non-Driver Identification Number, you are not eligible to request a Visitor Parking Permit for your household. You can visit your local DC DMV Office to request a District DMV Driver’s License or Non-Driver Identification Card. This requirement ensures that only eligible District residents are approved for resident accounts.

If you possess an earlier issue of a valid DC DMV ID with a nine (9) digit ID number, please contact (202) 673-6813 for assistance in creating your ParkDC Permits account.

Can I use ParkDC Permits if I have reciprocity privileges granted from DMV?

Yes. Follow the resident account setup instructions but select “Reciprocity” when you get to the residency verification screen. By providing information about your vehicle, the system will check with DMV for approval. If you would like to apply for Reciprocity privileges, follow the directions provided at Reciprocity Parking Permits.

What should I do if I am having issues signing up for ParkDC Permits?

Please contact (202) 671-2631 or support@digitalpermits.com if you experience any issues with the system.

How do I use ParkDC Permits for a rental vehicle or one-time visitors?

Residents can add a visitor’s vehicle or a rental vehicle to their own (resident) account and issue that vehicle a visitor permit. In this case, the visitor would not have to make an account.

Can I edit my permit after the start time?

No, you cannot edit your permit days or hours after the permit has started. There is a grace period built into the system. You can edit your permit up to five (5) minutes after the permit has started.

How do I display my ParkDC Permits printout in my vehicle?

The printout should be displayed with the “Visitor Parking Permit” logo face up and on your dashboard.

Can I still get a ticket if I sign up in the system but do not display the printout?

Yes, you could receive a ticket if do not display a valid printout. Check DPW Ticketing for parking enforcement rules.

I have received a ticket even though I have a permit, what do I do?

To contest your ticket, follow the disputing instructions on the back of the ticket and check the DC DMV process for contesting tickets at DMV Contesting Tickets.

How long is my new Visitor Parking Permit valid?

The new Visitor Parking Permit on ParkDC Permits is valid for 365 days from the sign-up date. To assign permits to vehicles, users will enter the date and time they want to park into ParkDC Permits. This is different from the previous Annual Parking Pass, which was a blanket pass that was valid for the calendar year.

Can I get my Residential Parking Permit (RPP) with this system?

No, ParkDC Permits is for visitors, contractors, and home health aides parking in Residential Permit Parking (RPP) zones. Please contact the DC Department of Motor Vehicles (DMV) to request your Residential Permit Parking (RPP) permit.

Can I use ParkDC Permits for ROSA (Registration of Out-of-State Automobiles)?

No, a permit from ParkDC Permits does not exempt vehicles from ROSA enforcement.

What if I just moved to DC and am still waiting for credentials from the DC DMV?

Sign up as a Resident and choose the “New Resident” option. Verified new residents are eligible to park for a maximum of 90 days (2,160 hours) – or until you receive your DC Driver’s License or Non-Driver ID.

What if I have new or temporary plates?

You should update your account with the new plate information.

What if I live in a household with multiple roommates? Can each person get a Visitor Parking Permit?

Only one ParkDC Permits is granted per household. In a case where there are multiple roommates in one household, the Visitor Parking Permit may be shared.

The first person who signs up in the household will be the permit holder. The other roommates will create ParkDC Permits user accounts. Each roommate will have their own code that they can provide to visitors. A household is defined as all tenants living in a single-family home (attached, semi-detached, or detached), a residential unit in a condominium, a residential cooperative unit, a residential unit in a flat, or a residential apartment in an apartment building.

As a property owner, can I request a Visitor Parking Permit for all my rental units?

No. DDOT will not issue multiple Visitor Parking Permits to an individual with multiple properties. The tenant must be the ParkDC Permits Resident account holder, not the property owner.

How can I submit feedback on the system?

You can submit feedback using any of the below methods.

Home Health Aides

Do I need to be a registered DC Home Health Aide to receive a Home Health Aide Permit?

No. Residents can add the health care worker’s vehicle to their own account and upload the contract or doctor’s note on their own. We are requiring one of each the below documents.

  • Statement on doctor’s letterhead certifying the resident’s medical needs and the name(s) of the persons providing care
  • Contract between the resident and the person providing care

How long does the Home Health Aide Permit last?

The Home Health Aide Permit lasts up to six months after issuance. After six months, the aide must renew the permit.

What do I do if I am working for a resident and need to park on an RPP street?

You must create an account and register to park through the ParkDC Permits website or on the ParkDC Permits mobile app available from the Apple Store or Google Play. Then, enter the unique code provided to you by the resident and display your printout as required.

Please view our How-to Guides for information on how to use ParkDC Permits. If you need assistance, please call DDOT at (202) 671-2631.

Can I issue more than one Home Health Aide Permit?

Yes. Each permit is specific to the resident’s ANC. For each client, a Home Health Aide should request a unique Home Health Aide Permit.

How do I sign up for a Home Health Aide account?

To sign up for a Home Health Account, you must have a license from the Department of Health (DOH), regardless if coming from out of state or a District resident. Register for a home health aide license at DC Health Home Health Aide.

Does my Home Health Aide Permit work for the entire District?

No, the permit is only valid in the ANC it is issued.

Contractors

How much does a Contractor Permit cost?

A Contractor Permit costs $10 per day. Contractors can be approved for a Contractor Permit for as long as needed.

What do I do if I am working for a resident and need to park on an RPP street?

You must create an account and register to park through the ParkDC Permits website or on the ParkDC Permits mobile app available from the Apple Store or Google Play. Then, enter the unique code provided to you by the resident and display your printout as required.

Please view our How-to Guides for information on how to use ParkDC Permits. If you need assistance, please call DDOT at (202) 671-2631.

How do I sign up for a Contractor Account?

Contractors must have permission to do work in the District by obtaining a license from the Department of Consumer and Regulatory Affairs (DCRA). Find more information on District of Columbia contractor’s licenses visit DCRA Registration and Licensing Services.

Does my Contractor Permit work for the entire District?

No, the permit is only valid in the ANC it is issued.