Frequently Asked Questions

Find answers to some of the most common questions.

The FAQs can be viewed as a PDF at ParkDC Permits FAQs (PDF)

Residents and Visitors

What is ParkDC Permits?

ParkDC Permits is a new system for DC residents on Residential Permit Parking (RPP) blocks and their visitors to manage visitor parking permits. This new permitting system offers a smarter way for residents to manage their visitor parking permits.

ParkDC Permits combines the former Annual Visitor Parking Pass and the Temporary (15-day) Parking Permits. This new Visitor Parking Permit allows:

  • Unlimited use by one visitor at a time
  • An additional 90 days (2,160 hours) of permits for when a resident has two or more visitors

Home Health Aide Permits and Contractor Permits are now available from ParkDC Permits as well, instead of from the DMV.

These permits allow visitors to park for more than two hours on RPP blocks. Permits can be used on RPP street within the Advisory Neighborhood Commission (ANC) indicated on the permit. RPP streets are available at RPP Street Map. ANC maps are available at ANC Maps.

How do I access ParkDC Permits?

To access ParkDC Permits, any of the following options are available:

Step-by-step instructions for registering are provided through the instructional videos located on the home page of the ParkDC Permits website.

Who can use ParkDC Permits?

ParkDC Permits offers four account types, Resident, Visitor, Contractor, and Home Health Aide. You must have a valid District DMV Driver’s License or Non-Driver Identification Card to use ParkDC Permits as a Resident.

If the user qualifies, they can use their ParkDC Permits account to access any of these options. For example, a user who is a Resident in one Ward can use their ParkDC Permits account to be a Visitor in another Ward.

Permits must be printed and displayed on vehicle dashboards. Both residents and visitors can access ParkDC Permits to print permits. Every time this permit is used will be linked to a specific license plate and a specific period of time.

Why is the District updating the Visitor Parking program?

ParkDC Permits provides several distinct advantages over traditional permitting, including:

  • Residents control all requests via their user code.
  • Residents can “favorite” guests to streamline the permit approval process.
  • This digital system will reduce fraud and free up parking for residents and their visitors.
  • The permit process is instantaneous — no need to wait for the permit or go to MPD.
  • Users can receive text and email notifications for reminders, confirmations, and updates.
  • A 24/7 call center at 202-671-2631 allows full access to the system over the phone.

Is my 2020 Annual Visitor Parking Permit still valid?

The 2020 Annual Visitor Parking Permits are valid through September 30, 2021.

Will I get a paper Annual Visitor Parking Pass in the mail in 2021 or 2022?

No. ParkDC Permits offers a new Visitor Parking Permit that replaces the former Annual Visitor Parking Pass that residents used to receive in the mail.

Can I sign up for ParkDC Permits with an expired ID?

You must have a valid District DMV Driver’s License or Non-Driver Identification Card to use ParkDC Permits as a Resident.

The DC DMV extended the time residents have to renew expired driver licenses and identification cards to September 9. Full press release at DC DMV Extends Deadline. Users can register as Residents in ParkDC Permits with valid expired credentials until September 9th. By October 1st, residents must update their accounts with valid credentials to keep their resident account active.

What if I don’t have a District DMV Driver’s License or Non-Driver Identification Number?

If you do not have a District DMV Driver’s License or Non-Driver Identification Number, you are not eligible to request a Visitor Parking Permit for your household. You can visit your local DC DMV Office to request a District DMV Driver’s License or Non-Driver Identification Card. This requirement ensures that only eligible District residents are approved for resident accounts.

If you possess an earlier issue of a valid DC DMV ID with a nine (9) digit ID number, please contact (202) 673-6813 for assistance in creating your ParkDC Permits account.

Can I use ParkDC Permits if I have reciprocity privileges granted from DMV?

Yes. Follow the resident account setup instructions but select “Reciprocity” when you get to the residency verification screen. By providing information about your vehicle, the system will check with DMV for approval. If you would like to apply for Reciprocity privileges, follow the directions provided at Reciprocity Parking Permits.

What should I do if I am having issues signing up for ParkDC Permits?

Please contact 202-671-2631 or support@digitalpermits.com if you experience any issues with the system.

What if I do not have a computer or mobile phone to access the system?

Users without a computer or mobile phone can access the system using the 24/7 call center at 202-671-2631. Users can fully access the system via the call center, including signing up, issuing permits, and favoriting visitors.

What if I do not have a printer to print the permit?

Permits can be printed at home, at DC Public Library branches, or at kiosks located at the DDOT Permit Office and MPD District Stations. Permits must be printed and displayed on vehicle dashboards. Once the permit is issued or approved by the resident, it can be printed by either the resident or the visitor.

What should I do if someone is visiting me?

Once your resident account is verified and approved, you will be able to view your dashboard and unique code by clicking “get visitor codes.” You can share your code with your visitor and manage requests to park. All parking is controlled by the resident’s unique code.

Residents can set visitors as favorites. Your favorite visitors will enter the visitor code and the permit will be automatically approved. This code can be changed or revoked by the resident at any time and helps to ensure that non-residents do not abuse the system.

Residents can also add cars to their own account, for one-time visitors or rental vehicles.

Can I have more than one visitor at a time?

Yes. The new Visitor Parking Permit offers a single unlimited permit that allows one visitor to park at a time, as well as an additional 90 days (2,160 hours) of permits for when the resident has more than one visitor. The 90-day (2,160 hours) bank is available in increments, so you will not have to use a full day at a time. If the 90-day (2,160 hours) bank runs out, residents can still host visitors – one at a time.

What do I do if I am visiting someone?

Anyone can register for ParkDC Permits as a visitor. Visitors can add vehicles to their account. Add your vehicle to your account by entering your vehicle information (make, model, year, color, license plate, and state of issuance).

You will need the resident’s unique code in order to request to park. Once the resident approves the request, both you and the resident will be able to print the permit. Permits must be printed and displayed on vehicle dashboards.

How do I use ParkDC Permits for a rental vehicle or one-time visitors?

Residents can add a visitor’s vehicle or a rental vehicle to their own (resident) account and issue that vehicle a visitor permit.

In this case, the visitor would not have to make an account.

How do I display my ParkDC Permits printout in my vehicle?

The printout should be displayed with the “Visitor Parking Permit” logo face up and on your dashboard.

Can I still get a ticket if I sign up in the system but do not display the printout?

Yes, you could receive a ticket if do not display a valid printout. Check DPW Ticketing for parking enforcement rules.

I have received a ticket even though I have a permit, what do I do?

To contest your ticket, follow the disputing instructions on the back of the ticket and check the DC DMV process for contesting tickets at DMV Contesting Tickets.

How long is my new Visitor Parking Permit valid?

The new Visitor Parking Permit on ParkDC Permits is valid for 365 days from the sign-up date. Every time this permit is used will be linked to a specific license plate and a specific period of time. This is different from the previous Annual Parking Pass, which was a blanket pass that was valid for the calendar year.

Can I get my Residential Parking Permit (RPP) with this system?

No, ParkDC Permits is for visitors, contractors, and home health aides parking in Residential Permit Parking (RPP) zones. Please contact the DC Department of Motor Vehicles (DMV) to request the annual RPP permit.

Can I use ParkDC Permits for ROSA (Registration of Out-of-State Automobiles)?

No, a permit from ParkDC Permits does not exempt vehicles from ROSA enforcement.

What if I just moved to DC and am still waiting for credentials from the DC DMV?

Sign up as a Resident and choose the “New Resident” option. Verified new residents are eligible to park for a maximum of 90 days (2,160 hours) – or until you receive your DC Driver’s License or Non-Driver ID.

What if I have new or temporary plates?

You should update your account with the new plate information.

What if I live in a household with multiple roommates? Can each person get a Visitor Parking Permit?

Only one ParkDC Permits is granted per household. In a case where there are multiple roommates in one household, the Visitor Parking Permit may be shared.

The first person who signs up in the household will be the permit holder. The other roommates will create ParkDC Permits user accounts. Each roommate will have their own code that they can provide to visitors. A household is defined as all tenants living in a single-family home (attached, semi-detached, or detached), a residential unit in a condominium, a residential cooperative unit, a residential unit in a flat, or a residential apartment in an apartment building.

As a property owner, can I request a Visitor Parking Permits for all my rental units?

No. DDOT will not issue multiple Visitor Parking Permits to an individual with multiple properties. The tenant must be the ParkDC Permits Resident account holder, not the property owner.

Can I request a Visitor Parking Permit for short-term renters of my property?

No. DC policy does not allow Visitor Parking Permits for short-term renters.

How can I submit feedback on the system?

You can submit feedback using any of the below methods.

Home Health Aides

How long does the Home Health Aide Permit last?

The Home Health Aide Permit lasts up to six months after issuance. After six months, the aide must renew the permit.

What do I do if I am working for a resident and need to park on an RPP street?

You must create an account and register to park through the ParkDC Permits website or on the ParkDC Permits mobile app available from the Apple Store or Google Play. Then, enter the unique code provided to you by the resident and display your printout as required. Step-by-step instructions for signing up are provided through the instructional videos located on the ParkDC Permits website. If you need assistance, please call DDOT at 202-671-2631.

Can I issue more than one Home Health Aide Permit?

Yes. Each permit is specific to the resident’s ANC. For each client, a Home Health Aide should request a unique Home Health Aide Permit.

What if I am a Home Health Aide travelling to the District from out of state?

Home health aides must have permission to do work in the District by obtaining a license from the Department of Health (DOH), regardless if coming from out of state or a District resident. Register for a home health aide license at DC Health Home Health Aide.

Does my Home Health Aide Permit work for the entire District?

No, the permit is only valid in the ANC it is issued.

Contractors

How much does a Contractor Permit cost?

A Contractor Permit costs $10 per day. Contractors can be approved for a Contractor Permit for as long as needed.

What do I do if I am working for a resident and need to park on an RPP street?

You must create an account and register to park through the ParkDC Permits website or on the ParkDC Permits mobile app available from the Apple Store or Google Play. Then, enter the unique code provided to you by the resident and display your printout as required. Step-by-step instructions for signing up are provided through the instructional videos located on the ParkDC Permits website. If you need assistance, please call DDOT at 202-671-2631.

What if I am a contractor traveling to the District from out of state?

Contractors must have permission to do work in the District by obtaining a license from the Department of Consumer and Regulatory Affairs (DCRA). Find more information on District of Columbia contractor’s licenses visit DCRA Registration and Licensing Services.

Does my Contractor Permit work for the entire District?

No, the permit is only valid in the ANC it is issued.