Frequently Asked Questions
Find answers to some of the most common questions.
What is ParkDC Permits?
ParkDC Permits is a new digital system for visitor parking permits in the District. This system will move all historical residential visitor permits into one digital system. The intent of this system is to make getting a visitor parking permit easier and to reduce parking congestion in residential areas.
How do I access ParkDC Permits?
To access ParkDC Permits, any of the following options are available:
- Visit the ParkDC Permits website
- Download the ParkDC Permits mobile app from the Apple Store or Google Play
- Call 202-671-2631 or 311 – open 24/7
- Visit kiosks located at DDOT Headquarters, the DDOT Permit Office, and MPD District Stations across all eight wards.
Please ensure you are not typing “www.” into the website link. The link will only work as https://parkdc.com/permits or parkdc.com/permits, without www.
What if I do not have a printer to print the permit?
Residents and visitors can print permits from a home printer, any DC Public Library locations across all eight wards, and at kiosks located at DDOT Headquarters, the DDOT Permit Office, and MPD District Stations.
Who does ParkDC Permits apply to?
ParkDC Permits applies to all residents within Ward 1, and all residents who live in Residential Permit Parking (RPP) Zones within Wards 2 through 8.
How is ParkDC Permits different from Transportation Online Permitting System (TOPS)?
TOPS is the District Department of Transportation's Online Permit System that allows you to apply for a Public Space Occupancy, Construction, Excavation or Annual Rental Permit required for use of the public space within the District of Columbia. TOPS permits may allow the reservation of specific curbside spaces for permitted activities. You can be a homeowner, tenant, or business needing to occupy metered or unmetered curbside parking, sidewalk, alley or travel lane areas for your activity or construction related work.
ParkDC Permits provides curbside parking permission for residents’ visitors, contractors (i.e. electrician, plumber, HVAC), and home health aides to park for more than two hours on RPP blocks. ParkDC Permits allows but does not guarantee reserved parking access.
Who benefits from the program?
ParkDC Permits is for visitors, home health care aides, and contractors parking in RPP zones.
Why is the District updating Visitor Parking?
The previous visitor parking pass process was manual, time consuming, and resulted in permit theft and abuse. These problems contributed to more parking congestion in DC neighborhoods.
The new system is digital, centralized, and easy to use. It will eliminate permit abuse and free up parking for residents and their visitors because it is license-plate-based. Approval for permits with this new system will be instant, saving time for all parties.
Who can use ParkDC Permits?
Anyone visiting a DC resident with a ParkDC Permits account may request a Visitor Parking Permit (VPP). A VPP can be used by people visiting from out-of-town and by residents who live in other neighborhoods. Under this program, contractors and home health care workers may apply for permits created explicitly for their needs (including residents who also are contractors or home health care workers, right from one account).
How do I create my ParkDC Permits account?
Both residents and their visitors must create their own account. User can register through one of the below options.
Step-by-step instructions for registering are provided through the instructional videos located on the home page of the ParkDC Permits website.
Where can I review and manage my account?
You can review and manage your account on your ParkDC Permits website or on the ParkDC Permits mobile app. You can also call DDOT at 202-671-2631 (anytime, 24/7) or 311. If you prefer, you can access your account in person, on any DDOT kiosk.
Can I print my Residential Parking Permit (RPP) with this system?
No, ParkDC Permits is currently for visitors, contractors, and home health care aides parking in residential areas. Please contact the DC Department of Motor Vehicles (DMV) to request the RPP permit.
Why is the application asking me for my District DMV Driver’s License or Non-Driver Identification Number?
This information is necessary to ensure that only eligible District residents are approved for ParkDC Permits host accounts. Besides your DMV ID, name, address, and birth date are all required. These will be verified in near real time through a link with the DC DMV database.
NOTE: A valid District DMV Driver’s License or Non-Driver Identification Number has seven (7) digits. Please make sure to enter a valid ID number.
NOTE: If you possess an earlier issue of a valid District DMV Driver’s License or Non-Driver Identification that features a nine (9) digit ID number please call DDOT Help Center at (202) 673-2631 or 311 for assistance in creating your ParkDC Permits account.
What if I don’t have a District DMV Driver’s License or Non-Driver Identification Number?
You are not eligible to request a VPP for your household if you haven’t received a DC Driver’s License or Non-Driver ID card. Visit your local DC DMV office to request either of these credentials. Here is a link to the DMV Driver Services.
When registering, do I have to do anything different if I have Reciprocity privileges granted from DMV?
No. Follow the same ParkDC Permits account setup instructions as DC residents, except select “Reciprocity” when you get to the residency verification screen. By providing information about your vehicle, the system will check with DMV for approval.
If you are a temporary or part time resident and would like to apply for Reciprocity privileges, follow the directions provided by the DMV at Reciprocity Parking Permits.
Where can I use the new ParkDC Permits?
How do you prevent fraud and misuse?
Every ParkDC Permit resident’s account is assigned a unique code that is linked to the visitor’s, home health aide's or contractor’s license plate. Every account is authenticated, and users are approved for parking in advance by the Permit host account owner.
What if I have new or temporary plates?
You should update the new plate information using the ParkDC Permits website or by using the ParkDC Permits mobile app. You can also call DDOT at 202-671-2631 (anytime, 24/7) or by calling 311. Finally, if you prefer, you can access your account in person, on any DDOT kiosk.
What if I just moved to DC for the first time and still waiting to get my DC Driver’s License from DC DMV?
Sign up as a Resident and choose the “New Resident” option. Enter your current ID information and upload documents to confirm that you live in DC. DDOT will review documents and email you approval for you or your visitors to park for a maximum of 90 days (2,160 hours) – or until you receive your license or Non-Driver ID.
What if my block was recently designated for Residential Permit Parking (RPP)?
Customers will be able to request visitor permits on their block, once the residential block has been updated in the system per the notice provided in establishing RPP on the block. Please call DDOT at 202-671-2631 or contact us at email@example.com if any problems using the system after your block has been added to the RPP database.
My printout was stolen. Can I get a new one?
Yes. You should print out your permit each time you use it. Since the permit is linked by a secure code to a specific assigned license plate, it will be invalid if used by another vehicle.
ParkDC Permits for Residents
What does a ParkDC Permit do for me?
If you are a resident, the ParkDC Permits program lets you get a digital Visitor Parking Permit for your guest(s), in advance. However, if you do not want to sign up your visitors in advance, you don’t have to. You can have your guests request a Visitor Parking Permit (VPP) that you can approve or deny (see the next FAQ for more on this).
The VPP makes it OK for guests to park for more than two hours on RPP blocks during the hours posted on the signs.
NOTE: The DC law states that, if you park or operate a vehicle in public space in the District of Columbia for 30 consecutive days, the vehicle must be registered and display a valid DC DMV inspection sticker and tags. The District strictly enforces this requirement through its ROSA program. A permit from ParkDC Permits does not waive this requirement.
NOTE: ParkDC Permits are not required on holidays or other times when parking restrictions are not subject to enforcement.
What do I do if someone is visiting me?
You or your guest can create a visitor permit request in advance. ParkDC Permits allows you to choose from 3 visitor approval options:
- You can approve guests each time they arrive by receiving a system-generated text, email or alert and selecting “Yes”, to grant permission, or “No”, to deny permission.
- You can pre-approve guests who visit you often by entering them on your account as trusted visitors.
- If you prefer, you can choose to allow all visitors to park without your approval.
These approval preferences can be set within your ParkDC Permits account and can be changed at any time.
Additionally, each resident has a unique code that must be used by your guests when they arrive. This code can be changed by you at any time and helps to ensure that non-residents do not abuse the system. Step-by-step instructions are provided through the instructional video located on the home page of ParkDC Permits website.
Can I have more than one visitor at a time?
Yes, all residents are provided a “bank” of parking time, equaling 90 days, or 2,160 hours that can be used when more than one guest is visiting at the same time. For example, if multiple guests are visiting for a dinner party, they all can park using the resident’s Visitor Parking Permit and unique permit code. The actual time each guest parks will be deducted from the time “bank”. If the 90-day parking time allotment runs out, residents can still host visitors – one at a time. The 90-day balance is easily viewable on the resident’s account and is measured in 5-minute increments. The bank renews at the end of one year.
How long is my Visitor Parking Permit valid?
The VPP is good for 365 days from the date the permit was first approved. You will get an email and text message advance to remind you to renew your account before it expires.
What if I live in a household with multiple roommates? Can each person get a Visitor Parking Permit?
Only one ParkDC Permit is granted per household. However, in a case where there are multiple roommates in one household, the Visitor Parking Permit may be shared. The first person who signs up in the household will be the permit holder. The other roommates will create ParkDC Permits user accounts. Each roommate will have their own code that they can provide to visitors. The usage will be subtracted from the 90-day bank if the roommates are having guests during same dates and times that the annual permit is being used.
NOTE: A household is defined as all tenants living in a single-family home (attached, semi-detached, or detached), a residential unit in a condominium, a residential cooperative unit, a residential unit in a flat, or a residential apartment in an apartment building.
As a property owner, can I request a Visitor Parking Permit for all my rental units?
No. DDOT will not issue multiple VPPs to an individual with multiple properties. Property owners should coordinate and have their eligible tenants at other property addresses apply for a resident ParkDC Permits account at those properties not identified as the property owner’s bona-fide household residence. The tenant is the permit account holder not the property owner.
Can I request a Visitor Parking Permit for short-term renters of my property?
No. DC policy does not allow Visitor Parking Permits for short-term renters.
ParkDC Permits for Visitors
What do I do if I am visiting someone?
In advance or upon arrival, register to park through the ParkDC Permits website or on your ParkDC Permits mobile app. Make sure that you enter the unique code provided to you by your host and display your printout as required. Step-by-step instructions are provided through the instructional video located on the home page of the ParkDC Permits website. If you need assistance, please call DDOT at 202-671-2631 or simply dial 311.
How many ParkDC Permits are allowed per household?
All households will be allowed one Visitor Parking Permit (VPP). This permit provides unlimited visitor parking for one guest at a time for up to 365 days from date of issuance to the visitor.
How do I display my ParkDC Permit printout in my vehicle?
The printout should be displayed with the “Visitor Parking Permit” logo face up and on your dashboard.
ParkDC Permits for Home Health Care Aides
How long does the Home Health Care Aide Permit last?
The Home Health Care Aide permit lasts up to six months after issuance. After six months, the aide must renew the permit. Can I issue more than one Home Health Care Aide Permit? Yes. Each Home Health Care Aide permit pertains to a specific ANC, up to six months, to provide home health services to a specific resident. For each client, a Home Health Care worker should request a unique Home Health Care Aide Permit.
What do I do if I am providing home health care for a resident and need to park?
Create a ParkDC Permits account and register to park through the ParkDC Permits website or on your ParkDC Permits mobile app. Make sure that you enter the unique code provided to you by your host and display your printout as required. Step-by-step instructions for signing are provided through the instructional video located on the home page of the ParkDC Permits website. If you need assistance, please call DDOT Help Center at 202-671-2631 or simply dial 311.
What if I am a Home Health Care Aide travelling to the District from out of state?
Home health care aides must have permission to do work in the District by obtaining a license from the Department of Health (DOH), regardless if coming from out of state or a District resident. Register for a home health aide license at DC Health Home Health Aide.
Does my Home Health Care Aide Permit work for the entire District?
No, the permit is only valid in the ANC it is issued.
ParkDC Permits for Contractors
What do I do if I am working for a resident and need to park?
Create a ParkDC Permits account and register to park through the ParkDC Permits website or on your ParkDC Permits mobile app. Make sure that you enter the unique code provided to you by your host and display your printout as required. Step-by-step instructions for signing are provided through the instructional video located on the home page of the ParkDC Permits website. If you need assistance, please call DDOT at 202-671-2631 or dial 311.
How much does a Contractor Permit cost?
A Contractor Permit (CP) costs $10 per day. Contractors can be approved for a CP for as long as needed.
What if I am a contractor travelling to the District from out of state?
Contractors must have permission to do work in the District by obtaining a license from the Department of Consumer and Regulatory Affairs (DCRA). Find more information on District of Columbia contractor’s licenses visit DCRA Registration and Licensing Services.
Does my Contractor Permit work for the entire District?
No, the permit is only valid in the ANC it is issued.
Enforcement & Adjudication
Can I still get a ticket if I sign up in the system but do not display the printout?
Yes, you could receive a ticket if do not display a valid printout. Check DPW Ticketing for parking enforcement rules.
I have received a ticket even though I have a permit, what do I do?
To contest your ticket, follow the disputing instructions on the back of the ticket and check the DC DMV process for contesting tickets at DMV Contesting Tickets.
What if I received a ticket because the information was entered incorrectly?
If you wish to dispute the ticket, you will need to follow the disputing instructions on the back of the ticket and at DMV Contesting Tickets.